Online Programs FAQs

What online programs are available?

Life Goals and Skills Online 

    • LGSB online – four sessions on Saturdays starting 19th September to 10th October 2020 – Register Here

Community Catch Up Online

    • Teenager Session (12-18 years)  – Every Tuesday – Register Here
    • Special Victoria deaf teenager session from Thursday 10 September 2020 – Register Here

Other Programs Open for Registrations

    • Online Teenagers Games Night – Friday 11 September 2020 6:30 – 8:30 EST – Register Here
    • League of Hearoes – every Saturday at 2pm – Register Here
      (Minecraft Online Gaming, visit the League of Hearoes website for more information.)

Sign up to be notified about future online program times.

How do I register for upcoming Hear For You the Online Community Catch Ups?

It’s easy, simply  click on the register here link to go to our Eventbrite page.

Registrations for any program or course you select will have a closing time of  24-hours prior to the start date. This will enable us to complete admin and paperwork requirements for each program/course. If you register after the closing time for registration you will be put into the next session that is running.

Here’s an example: Registrations for the The Community Catch Up (Teenager) session on Tuesday nights will close at 5pm Monday night. If you do register after 5pm on Monday then you will be joining the following Tuesday’s session.

How do I register for upcoming Hear For You Life Goals & Skills Online Program and its workshop courses/sessions?

Once a new program is announced, we will share an EventBrite link for registrations.

Is there a minimum and maximum number of sessions/workshop courses I need to book into?

  • At least one individual session must be booked in
  • There is no maximum number of sessions required. You can book as many as you like – just make sure you have the NDIS funds for it.  If for any reason you do not have access to NDIS, we do have sponsored places which part pays the session fee – please email us for further information.

How does the NDIS fund the online programs?

NDIS Funding Guide

  • We have been advised of the new pricing structure – which relates to our online programs as follows:

👉🏻 Support category 9 per hour is now $60.16 per hour
👉🏻 Support category 15 per hour is now $50.94 per hour

Here’s an example: The Virtual Filmmaking Workshop (starts 16th May 2020) can use Support Category 15.  So if a teenager is locked in for 16 hours for filmmaking – the course cost will be $815.04

How will my NDIS funds be used to cover the costs of attendance?

There are certain steps to follow regarding payment before and after the workshop:

  • Register via the Google Form link with your NDIS details
  • Os use the EventBrite link (if available)


  • We will issue a Service Agreement (if Self-managed or Third-party Provider managed) for your signature and return back to us
  • If you are NDIA-managed, the booking will be processed via the NDIS Provider Portal on our end.


  • Following the event, an invoice covering the hours agreed in your Service Agreement will be created and sent to either you (self/third party managed) or NDIS (NDIA managed) after the completion of your first session.
  • Note, if you are Third-Party Provider managed, you just forward the invoice to them.

Why do we recommend booking multiple sessions/workshop courses in one go?

  • Booking into multiple sessions/workshop courses in one go means only the ONE Service Agreement and ONE invoice/receipt will need to be issued.
  • This will help cut down on time chasing paperwork for both yourself and Hear For You.

What is the difference between an individual session and a workshop course?

  • Individual sessions (e.g. Community Catch Up Online Sessions) are one-off sessions.
  • Courses have a predetermined number of sessions which means when you book into a course, you will be paying for all of those sessions. 

What is the cancellation policy if I need to cancel or withdraw from a course or session?

  • Once the Service Agreement has been signed and returned to Hear For You, there is a 10-day cancellation period.
  • Any cancellation requests after 10 days will be at the discretion of the CEO, David Brady.

 Please email us immediately if any of the following situations apply to you:

  • I am not eligible for NDIS and am unable to pay for the course out of our own pocket
  • My NDIS Plan is currently under review or appeal
  • I have no funding left in my NDIS Plan

You can email us here.

Future options as per information released by NDIA on Thursday 9th April, 2020

Usage and costs of internet data

  • The NDIS will review and work on a solution regarding participants potentially using their NDIS funding or a supplement to cover the costs of internet data.

Accessing other funds in plan (self-managed or Third Part provider Managed

  • The NDIA is reviewing the possibility of allowing Self-Managed and Third-Party Managed participants to access unspent funds in another Support Budget within their Plan e.g. Core Supports or Capacity Building, to pay for services during COVID19.


Please email us with any questions you have that are not covered here.